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Thought Leadership

Future-Proofing the Office of the CFO: A Conversation With Kitty Payne About Using Technology to Boost Financial Team Productivity

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Author AvidXchange .

While many of us are ready to move on from the COVID-19 pandemic, we can’t deny how much the way we work and live has changed over the past two years – especially for finance professionals.

Using that lens, I’ve been having conversations with chief financial officers (CFOs) and other financial leaders from across the United States about how they’ve adapted their management styles and relationships with innovation and technology since the onset of the global pandemic. 

My goal is to learn from these thought leaders in the financial space and share their insights to help others “future-proof” their finance teams by embracing the growing role of technology in our professional lives.

I’ve been having conversations with chief financial officers (CFOs) and other financial leaders from across the United States about how they’ve adapted their management styles and relationships with innovation and technology since the onset of the global pandemic.

Michael Praeger, Co-Founder and CEO, AvidXchange

In this episode:

When I interviewed our guest for the second episode of this series, Kitty Payne was the CFO and executive vice president of the Commercial Bank of California, a full-service bank serving the business and professional communities of Los Angeles and Orange counties. During the pandemic, she increased the use of technologies at the bank to create more operational efficiencies in the remote working environment. 

Since that interview, Payne has taken a new position as senior vice president and controller of the Federal Home Loan Bank of San Francisco. The bank provides low-cost liquidity, essential financial services and expertise as well as resources for affordable housing and economic development.  

In this episode of Future-Proofing the Office of the CFO, I talk with Payne about the role of the CFO in today’s workforce, challenges faced in the past year and how finance teams are preparing for what’s ahead, including: 

  • Growing revenues and adding customers during a crisis without expanding physical locations or adding new products
  • Using software to execute more seamless electronic workflows
  • Consolidating dashboards and document storage
  • Leveraging technologies in work-from-home applications to use workspaces more economically
  • Streamlining business processes using existing technologies so employees gain more flexibility while boosting productivity

Check out the interview below:

Play Video about Future Proofing the office of the CFO

Thank you for watching our second episode. Be sure to follow our ongoing series each month as we learn from some of the best financial minds across the nation. 

Did you miss our first episode with Alpana Wegner, CFO at Benefitfocus? Check it out here.

ABOUT OUR GUEST

As a licensed certified public accountant with more than 25 years of Big 4, public and private company experience, Kitty Payne has overseen operational performance improvements that led to increased productivity and profitability. In roles spanning CFO, controller and chief accounting officer, she has extensive expertise in strategic planning, budgeting, forecasting, merger and acquisition accounting and integration, technical accounting, process improvements and shareholder relations. She graduated summa cum laude from Clemson University with a financial management and accounting concentration. She was also the valedictorian of her high school class.
Connect with Kitty Payne on LinkedIn

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