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With inflation and rising interest rates decreasing demand from borrowers, the financial services industry is navigating uncertainty. Banks and credit unions have an opportunity to optimize their business and benefit from higher interest rates, though skilled-labor shortages and a significant amount of employees retiring have created challenges for many businesses.
In this guide, we’ll dive into the survey findings from our 2023 Accounts Payable Career Satisfaction report and look at three key strategies that you can implement to drive employee engagement within your financial services firm.